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SJSO Emergency Preparedness

PLEASE NOTE: Some addresses within St. Johns County may not be immediately recognized by the CODE RED system. If yours is one of them, follow the instructions to have your address added manually.

Residents of St. Johns County can be notified of Public safety issues by high-speed telephone emergency notification services. The CODE RED system gives county and city officials the ability to deliver pre-recorded emergency telephone notification/information messages to the entire county or to targeted areas at a rate of up to 60,000 calls an hour. Officials from the Sheriff’s Office, Emergency Management, St. Johns County Fire Rescue, St. Augustine Police, and St. Augustine Beach Police Department have been trained on the system to ensure all citizens can be informed of any public safety issues.

The system can be used on a variety of events to include, but not limited to, hazardous weather conditions, fires, bomb threats, gas leaks, missing children or adults, escaped prisoners, hazardous material emergencies, or sexual offender or predator notifications.

St. Johns County Sheriff David Shoar cautioned that such systems are only as good as the telephone database supporting them. “If your phone number is not in the database, you will not be called,” Sheriff Shoar said. The system gives individuals and businesses the ability to add their own phone numbers directly to the system’s telephone database.

All businesses should register, as well as all individuals who have unlisted phone numbers, who have changed their phone number, or address within the past year, and who use a cellular phone as their primary home phone. Sheriff Shoar explained that the CODE RED system is a geographical based notification system, which means street addresses are needed to select which phone numbers will receive emergency notification calls in any given situation. It also works fine for cellular phones, but they have to be matched with a street address.

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