PLEASE NOTE: Some addresses within St. Johns County may not be immediately recognized by the CODE RED system. If yours is one of them, follow the instructions to have your address added manually.
Residents of St. Johns County can be notified of Public safety issues by high-speed telephone emergency notification services. The CODE RED system gives county and city officials the ability to deliver pre-recorded emergency telephone notification/information messages to the entire county or to targeted areas. Officials from the Sheriff’s Office, Emergency Management, St. Johns County Fire Rescue, St. Augustine Police, and St. Augustine Beach Police Department have been trained on the system to ensure all citizens can be informed of any public safety issues.
The system can be used on a variety of events to include, but not limited to, hazardous weather conditions, fires, bomb threats, gas leaks, missing children or adults, escaped prisoners, hazardous material emergencies, or sexual offender or predator notifications.
St. Johns County Sheriff David Shoar cautioned that such systems are only as good as the telephone database supporting them. “If your phone number is not in the database, you will not be called,” Sheriff Shoar said. The system gives individuals and businesses the ability to add their own phone numbers directly to the system’s telephone database.
All businesses should register, as well as all individuals who have unlisted phone numbers, who have changed their phone number, or address within the past year, and who use a cellular phone as their primary home phone. Sheriff Shoar explained that the CODE RED system is a geographical based notification system, which means street addresses are needed to select which phone numbers will receive emergency notification calls in any given situation. It also works fine for cellular phones, but they have to be matched with a street address.
These are the numbers you will receive calls from:
866-419-5000 – EMERGENCY CALLS
855-969-4636 – GENERAL CALLS
CodeRED Mobile Alert App
St. Johns County residents and visitors alike can receive enhanced public safety alerts no matter where you are located via the CodeRED Mobile Alert app – a free public safety app for both Android and iPhone users. The CodeRED Mobile Alert app delivers community and emergency alerts to individuals targeted within an impacted geographical area so that you may also receive timely notifications when you’re on the road, away from home.
If you are currently a CodeRED subscriber that has already registered your mobile phone to receive notifications from the St. Johns County Sheriff’s Office, you will continue to receive calls. However, if you download the CodeRED Mobile Alert app, you will also be able to receive alerts via your smartphone anywhere in the country, including Hawaii, Puerto Rico, and Alaska.